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📧 sales@highgencomputers.com 📧 info@highgencomputers.com

Frequently Asked Questions

Answers to the most common questions about our products, services, and support.

faq
Do your products come with a warranty?
Yes. All laptops, desktops, RAM, SSDs and CPUs include manufacturer warranty. The warranty period depends on the brand and model.
Do you offer bulk or corporate pricing?
Yes, we offer special pricing for IT companies, resellers, and corporate clients. Contact us with your requirements for a custom quote.
Can I return a product if it is defective?
Defective products can be returned or replaced within the return window. Physical damage is not covered.
How long does delivery usually take?
Delivery typically takes 2–5 business days depending on your location and stock availability.
Do you build custom desktops?
Yes! We build gaming, workstation, and office PCs based on your requirements and budget.
Can I track my order?
Once your order is dispatched, we will share a tracking link to your email or WhatsApp.
Do you provide after-sales support?
Absolutely. We assist with warranty claims, part replacements, and technical guidance even after purchase.